Payment Policy
PAYMENT METHOD
We accept Visa, MasterCard, JCB, Discover and American Express cards. If you wish to pay with your credit card, please use the "Proceed to Checkout" option on the shopping cart page. You may pay using your Visa, MasterCard, JCB, Discover or American Express cards.
You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to complete your purchase before returning to Shelia.
Check Payment
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Make checks payable to "SHELIA"
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If your check is returned for non-sufficient funds, you expressly authorize your account to be electronically debited or bank drafted for the amount of the check plus any applicable fees. The use of a check for payment is your acknowledgement and acceptance of this policy and its terms and conditions.
If the card transaction is approved, the amount will be reserved immediately and you will receive an order confirmation to your email. If the credit card transaction is not approved, your order will be cancelled. Please contact your bank or card provider if you have any questions about this.
Payment must be made in full before shipment.
"Coupon Code"
You can apply coupons to your order at checkout. Once you’ve entered your coupon code, click “apply” and the discount will automatically adjust your order total.
NOTES:
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Please make sure that you enter the coupon code exactly as you received it, with no space before, within, or after it.
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Coupons cannot be combined. You can only use one coupon code per order.
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Coupons are subject to offer terms. This does exclude some items on our website which are not eligible for coupon discounts.
If you are concerned about whether buying in our online shop is secure, please be assured that we use systems and software to protect your purchase.
For your security, your billing name, address and phone number must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
PAYMENT SECURITY
Shelia uses Secure Socket Layer (SSL) technology to encrypt and protect the data you send us over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out more information about the SSL digital certificate registration.
You will also notice that when you look at the URL at the top of the browser you will see that it begins with ‘https’ instead of ‘http’. This means that you are in secure mode.
If your card issuer is based in the EU, you may be asked to verify your payment due to a new requirement under the second Payment Services Directive (PSD2). You’ll be directed to a dedicated page to enter further information or asked to authorize the payment using your mobile phone. Once completed, you’ll return to Shelia.
Our payment system has 2048 bit encryption and secure servers which enables you to make your payment with complete confidence.
Your credit card information is not processed through or stored on Shelia servers, and no information is ever released to a third party.
Shelia reserves the right to make changes in our policies at any given time. Notification of such changes will be posted on this page. If you have any questions or comments about any of our policies, please contact us at customer@shelia.co.uk.